Pocket Food

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Refund Policy

Return & Refund Policy

Thank you for choosing Pocket Food. We strive to provide you with the best service and quality food. Please read our return and refund policy carefully:

  1. No Refunds After Delivery: Once your order has been delivered, we do not offer refunds. We encourage you to double-check your order before confirming and making the payment.

  2. Order Issues Before Delivery: If there are any issues or concerns regarding your order before delivery (e.g., wrong items, delivery delays), please contact us immediately. We will make every effort to address your concern and ensure that the issue is resolved to your satisfaction.

  3. Cancellation Policy: You may cancel your order if it has not yet been processed or dispatched. Once the order is in transit, cancellations will not be accepted.

  4. Quality Guarantee: We are committed to serving you fresh and high-quality food. In the rare event that your order arrives in a damaged or unsatisfactory condition, please reach out to our customer support team within 30 minutes of delivery to address the issue.

For any questions or further assistance, please contact our customer service team.

Last updated: 25 feb 25